Essential Wellness wants you to be thrilled with your new purchase. However, if you're not 100% satisfied with your purchase, you can return the item and get a full refund. You can return items for up to 30-days from the date you receive it.
To be eligible for a return, your item must be 'as new' and in the same condition that you received it. It must also be in the original packaging which must be undamaged, including any applicable paper inserts.
Essentially, the same condition as what you would expect to receive it yourself.
We call that, our Karma System.
Both the compression sleeve and the standard knee support are practically invisible when worn under clothes.
The hinged knee brace however, is a little more bulky and is designed to be worn over your trousers.
Tighter is better, and in most cases it will be immediately obvious what level of tightest is best for you.
However, it is important not to restrict blood flow. You should be bale to just squeeze a finger into the top of the knee support. If you can't, loosen it up a little.
For best fitting, it is recommended you sit down with your knee slightly bent in front of you.
If you struggle to lean forward enough, consider popping your foot on a stood to bring your knee closer to your body.
Most people can expect to enjoy immediate pain relief from wearing a knee support.
In some cases (especially if it's cold), the knee support can take a while to warm up to the temperature of the body. At this stage you'll find it better moulds to your unique shape and provides even better support.
If your knee has troubled you for a very long time, then you may find that it takes a couple of weeks for your knee to start to feel the benefits of being more rested everyday, this is completely normal.
We manufacture physio grade products to give your knee additional support. However, certain conditions simply can't be fully cured by wearing a knee brace, but the painful symptoms can be reduced.
For conditions such as arthritis it's going to help keep you mobile, help you to delay or avoid surgery and will limit your swelling and stiffness.
For ligament injuries you'll enjoy being able to use a more larger range of movement and the brace will give your ligaments enough rest to allow them to recover quicker. By being enabled to stay active this in turn will increase your circulation and prevent stiffness.
In addition, most of our customers report a significant reduction in ankle pain. We invite you to try one for yourself and if you don't experience the benefits simply return it for a full refund.
Our Karma System, is a name we give to our returns policy. We believe in our products whole heartedly and know that they work. But if for whatever reason they are not for you, we allow you to return them for a full refund, no questions asked.
All we ask is that you return the item in the same condition as you would expect to receive it yourself. Karma
You will receive your ankle support in a resealable Essential Wellness branded package with an included paper insert. The product needs to be clean, the resealable package untorn and the paper insert in good condition.