Ankle Support FAQS - Essential Wellness

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Our Karma System

Essential Wellness wants you to be thrilled with your new purchase. However, if you're not 100% satisfied with your purchase, you can return the item and get a full refund. You can return items for up to 30-days from the date you receive it. 

To be eligible for a return, your item must be 'as new' and in the same condition that you received it. It must also be in the original packaging which must be undamaged, including any applicable paper inserts. 

Essentially, the same condition as what you would expect to receive it yourself.

We call that, our Karma System.  

Fitting

All three of our ankle supports can be worn with shoes. The sturdy ankle brace is the bulkiest of the three and it is recommended that it is worn with trainers or shoes with a little extra room.

The reinforcing ankle support and the sturdy ankle brace open right out to allow you to but your delicate foot into them. The compression sleeve does need to be pulled over the ankle and thus may be painful if you have suffered a severe ankle sprain.

We would advise that you sit down to fit your ankle support. You may find it useful to prop your foot on a stool in front of you.

Strap it firmly around the ankle, tight is good, however, try not to restrict circulation to the foot.

The reinforcing ankle support features an additional strap which can be wrapped as you please to give support to the area most in pain.

Expectations

First and foremost it depends on your condition and it's severity. However, in most cases people experience immediate relief.

In some cases where your ankle has experienced a severe fracture you may still experience a little discomfort. But there should be a noticeable reducation in pain.

If your ankle has troubled you for a very long time, then you may find that it takes a couple of weeks for your ankle to start to feel the benefits of being more rested everyday, this is completely normal.

We manufacture physio grade products to give your ankle additional support. However, certain conditions simply can't be fully cured by wearing an ankle brace, but the painful symptoms can be reduced.

For conditions such as arthritis it's going to help keep you mobile, help you to delay or avoid surgery and will limit your swelling and stiffness.

For ligament injuries you'll enjoy being able to become weight bearing much faster than without wearing one. By being able to stay active this in turn will increase your circulation and prevent further stiffness.

In addition, most of our customers report a significant reduction in ankle pain. We invite you to try one for yourself and if you don't experience the benefits simply return it for a full refund.

Return Policy

Our Karma System, is a name we give to our returns policy. We believe in our products whole heartedly and know that they work. But if for whatever reason they are not for you, we allow you to return them for a full refund, no questions asked.

All we ask is that you return the item in the same condition as you would expect to receive it yourself. Karma

You will receive your ankle support in a resealable Essential Wellness branded package with an included paper insert. The product needs to be clean, the resealable package untorn and the paper insert in good condition.